Terms & Conditions

BOKST LTD, a company registered in the United Kingdom whose company number is 13700789 and whose registered office address is Unit 1, Gate Farm High Street, Sutton Benger, Chippenhem, Wiltshire, England, EN15 4RE (“BOKST”, “Us”,“Our” and “Ours”)

NOTICE

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OF SERVICE YOU MAY NOT USE OUR WEBSITE OR APP AND SERVICES SUPPLIED THROUGH THEM.

BACKGROUND

The following Terms and Conditions govern the use of a mobile application “BOKST” and the website “bokst.co” as may be downloaded, browsed, or otherwise accessed by a User on a mobile device or other electronic device, hereinafter referred to as “BOKST”“App”, “We”, “Us” or “Our”. And “you” This document and any other document herein referred to are the “Terms and Conditions” are the sole basis of the contract between BOKST and you.

1. Definitions:

Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.

Business Hours: the period from 9.00 am to 5.00 pm on any Business Day.

Conditions: the terms and conditions set out in this document as may be amended from time to time.

Content : means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this App;

Contract: the contract between BOKST Ltd and you for the sale and purchase of tickets and access to the App and Website in accordance with these Conditions.

Schedule – Any schedule or annex hereto attached to this document shall be deemed an integral part of it.

2. Interpretation:

2.1 Appstore : means any website or platform, from which the App can be downloaded, which may be owned or operated by another corporate body for whom the software supplier developed the mobile app, or otherwise. This could be a smartphone manufacturer or a mobile network operator or, more typically, a distribution platform.

2.2 Interpretation – Any words following the terms including, include, in particular, for example or any similar expression shall be interpreted as illustrative and not limit the sense of the words preceding those terms.

2.3 Legal entity – A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

2.4 Legislation – A reference to legislation or a legislative provision is a reference to it as amended or re-enacted. A reference to legislation or a legislative provision includes all subordinate legislation made under that legislation or legislative provision.

2.5 Member : means an individual or organisation that has successfully registered an account and/or registered with our App/Webpage for the provision of Services, as defined in these Terms and Conditions below. A Member can be, without limitation,  an event organiser, promoter, venue, sportsman, performer, agent, team leader, and any other person involved in the organisation of such events or who may be otherwise interested in becoming a Member for our Services.

2.6 Membership : means subscription to our Service, provided by this App and its Owner, which entails the rights and obligations of a Member, arising out of it, as per these Terms and Conditions below.

2.7 Parties : means any and all parties hereby mentioned and bound by these Terms and Conditions of Services, including but not limited to the App, the Company and the Users.

2.8 Personal Information : means any information relating to an identified or identifiable natural person and the information referred to in Our Privacy Policy and Cookie Policy.

2.9 Service : means collectively any online facilities, tools, services or information that the App Owner makes available through the App either now or in the future as well as the provision of services defined in Clause 4 of these Terms and Conditions of Service;

2.10 System : means any online communications infrastructure that the App Owner makes available through the App either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

2.11 Ticket(s) : means primary event tickets and/or such tickets which may be allocated to us directly from time to time by the Members for sale through our platform.

2.12 Use : means but not limited to use, copy, publicly perform or display, distribute, modificative, translate and/or create derivative works through this App.

2.13 User or Users : means any third party that accesses the App and is not employed by the App Owner and acting in the course of their employment;

2.14 Website or Webpage : means www.bokst.co

2.15 Written : when communicated in any written form, including letters, e-mails and any other electronic correspondence when written by one Party and expressly accepted by the other through the same means of communication.

3. Website Terms of Use and Privacy and Cookie Policy

3.1 Our Website and App terms of use and Privacy Policy are attached below

4. Services

4.1 The App is designed to provide a tool to connect its Users based on their interests in ,without limitation, combat sports, to allow the Members of the App to make the relevant promotions in combat sports industry, to sell and promote tickets to such sports events and any other services as may be updated and provided by the App Owner from time to time (“Services”). 

4.2 This App can be used to sell Tickets and associated products and services on behalf of our Members, including without limitation, event organisers, promoters, venues, sportsmen, performers, agents, teams, and other persons involved in the organisation of such events. 

4.3 For the avoidance of doubt, we (BOKST LTD) are not responsible for organising or delivering the events themselves. 

4.4 Please note, Tickets cannot be exchanged or refunded after purchase, save as set out in these Terms below. If You no longer want Your Tickets and You are not eligible for an exchange or refund, we suggest that, You contact the relevant organiser (Member) directly. We are not responsible for cancellations and it will be a Member’s decision to issue a refund.

4.4 Nothing in these Terms affects your statutory rights as a consumer. For further information about your statutory rights, please contact Citizens Advice.

 5. BOKST LTD Responsibilities

5.1 Subject to these Terms and Conditions of Service, we shall provide our Services to You, including but not limited to Membership, including the ability to use our App to promote your events and/or yourself or other persons, we also provide hosting and maintaining this App, providing you with a support network, facilitating the formation of any arrangements between You and the Company, sharing any relevant content or otherwise. 

5.2 We shall provide and share our Services to the Members, including without limitation any specific content, unless otherwise agreed in writing.

5.3 We may keep You informed of all activities related to your specific requirements by means agreed with You.

5.4 We shall act in accordance with all reasonable instructions given to Us by You and provide the Services with reasonable skill and care, commensurate with prevailing standards in the United Kingdom.

5.5 We shall be responsible for ensuring that we comply with all statutes, regulations, bylaws, standards, codes of conduct and any other rules relevant to the provision of the Services and We shall keep you informed of all activities related to the Services by means agreed with You and we shall act in accordance with all reasonable instructions given by You.

5.6 We shall use all reasonable endeavours to accommodate any reasonable changes in the Services that may be requested by you, subject to your acceptance of any related reasonable changes to the fees that may be due as a result of such changes.

5.7 The App is designed for convenience purposes only, it aims to provide an intelligent database for the Users to make relevant searches, purchases, manage their needs and network. Notwithstanding, We shall make all reasonable efforts to ensure that the content that we provide shall be of reasonable standard for the purposes of Your needs.

6. Members

6.1 As per our Services, as defined above, the App is a marketplace where Users and Members can identify each other and advertise, promote, buy, and sell Tickets and other relevant services within Our Services online. Subject to these Terms and Conditions of Service, We provide our Services to Users, including hosting and maintaining the Site, facilitating the sale of Tickets, and assisting Users in resolving disputes which may arise in connection with those Services. For the avoidance of doubt, the Members are solely responsible for the provision of their own Services and for the sale of their own Tickets. The App / Webpage is merely a platform, which offers Members limited Services, as defined by these Terms. Bokst Ltd accepts no liability for any matter for any dispute between the provisions of the services between the Member and User of the Members services, see also clause

6.2 The App Owner makes the Webpage and App to enable Users and Members to find and transact directly with each other. The App does not, and access no liability for, introducing other Users to Members, assisting with event or facilitating any sales, apart from as set in these Terms. Through the App and App Services, Members may be notified of Users that may be seeking the services they offer, and Users may be notified of Members that may offer the services they seek; at all times, however, Users are responsible for evaluating and determining the suitability of any event, service or Membership on their own. If Users decide to enter into a Service Contract, the Service Contract is directly between the Users and the Members and the App’s Owner is not a party to that Service Contract.

6.3 As a part of our Services, we may offer our Users to have exclusive accounts “Memberships”. The Membership should include without limitation any and all Services as explained above, unless otherwise agreed in writing. The Memberships details are as follows:

6.3.1 Through the Membership, you should get access to our on-site community and be able to use any features we offer exclusively for Our Members. 

6.3.2 To register for an Account to become a Member and make the relevant Ticket sales, promotions or offer other services within Our Services, you must complete a User profile (“Profile”), parts of which you consent, may be shown to other Users and, unless you change your privacy settings or notify us in writing, to be shown to the public. You agree to provide true, accurate, and complete information on your Profile and all registration and other forms you access on the App or provide to us and to update your information to maintain its truthfulness, accuracy, and completeness. You agree not to provide any false or misleading information about your identity or location, your business, your skills, or the services your business provides and to correct any such information that is or becomes false or misleading. IN the event of such false or misleading information being provided, Bokst Ltd reserve the right to immediately terminate their services with no compensation or refund.

6.3.3 Any Membership does not have a termination period and can be cancelled at any time by You by contacting Us in writing and in accordance with these Terms and Conditions of Service.

Termination and Refund

6.4 You can terminate your Membership at any time, by choosing the relevant option online if available, cancelling or by emailing us at support@bokst.co 

6.5 Any refunds may be subject to the relevant Appstore, where you have downloaded the App. You are responsible to read the Appstore’s Terms and Conditions for any refunds and cancellations. 

6.6 You are generally not eligible for any refunds when you choose to make a purchase through Our App, unless the event has been cancelled, subject to these Terms and Conditions and to any individual arrangements with the relevant Member, as per these Terms and Conditions. 

6.7 Should the event be cancelled, You may be refunded automatically. To claim a refund yourself, please follow the instructions we provide to you or email support@bokst.co (or such other address as notified to you by us). Where we instruct you to do so, you must enclose or return to us your unused Tickets and comply with any other instructions from us.

6.8 Refunds will be made using the same means of payment as you used for the initial purchase.

6.9 In any case, BOKST fees and any added service fees are completely and unequivocally non-refundable. Even if an event is to be cancelled or changed, our service fees added to the ticket prices do not form part of the promoter’s responsibility to return funds.

7. Your Responsibility

7.1 Each User acknowledges and agrees that the relationship between Users of this App is that of an independent contractor. Nothing in these Terms and Conditions creates a partnership, joint venture, agency or employment relationship between Users. 

7.2 You shall use all reasonable endeavours to provide all pertinent information to us that is necessary for our provision of the Services. Such information shall include, but not necessarily be limited to the content that you require, the outcomes to be expected, the information that you seek.

7.3 You shall acknowledge that We may, with or without reasons, at Our absolute discretion, reject any offers that we cannot perform for whatever reason or reject any User or Users from using Our Services.

7.4 When you create an account to have a Membership with Us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the App.

7.5 You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account and in accordance with our Privacy Policy. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our App or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

7.6 We do not tolerate any unsolicited offers and/or any harassment between the Users of this App. If We become aware of any such correspondences and/or offers we shall terminate your account and/or your Membership with Us with immediate effect. This is strictly a material breach of these terms and Conditions of Service.

7.7 We reserve the right to refuse service, terminate accounts, remove or edit content, cancel Memberships, change our pricing policy and charges in our sole discretion and in accordance with these Terms and Conditions of Service , without written reference to the member or User.

7.8.You can terminate your account by emailing us at support@bokst.co and in accordance with these Terms and Conditions of Service and your specific Membership and/or terms of use, if any. 

7.9 You may, from time to time, issue reasonable instructions to Us, in relation to the provision of the Services. Any such instructions should be compatible with the specification of the Services provided in these Terms and Conditions and is subject to our acceptance in writing.

7.10 In the event that we require the decision, approval, consent or any other communication from you in order to continue with the provision of the Services or any part thereof at any time, you shall provide the same in a reasonable and timely manner.

7.11 If any consents, licences or other permissions are needed from any third parties such as permissions relating to copyright, work permits and other applicable permits it shall be Your responsibility to obtain the same in advance of the provision of our Services (or any relevant part of it thereof).

7.12 For the avoidance of doubt, You shall NOT contribute any Content, or parts of the content, that infringes or may infringe the intellectual property rights of third parties. You agree to indemnify the App and its Owners, on a full indemnity basis, against any legal disputes and associated costs and damages whether foreseen or otherwise, arising from such infringement. You, therefore, agree, represent and warrant that, to the best of your knowledge, You shall not violate any third party’s copyrights, trademarks, patents or other intellectual property rights and that no other person or entity has the right to claim any right related to any intellectual property and anything you may post on the App.

7.13 Any delay in the provision of the Services resulting from your failure or delay in complying with any of the provisions shall not be the responsibility or fault of ours.

You will fully co-operate and assist the us in complying with our duties under these Terms and Conditions and, as provided in the applicable law.

8. Sale of Tickets

8.1 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. In rare circumstances, if your payment is recalled by the associated bank or payment provider, we reserve the right to cancel and refund any order for which an order confirmation has been sent. We accept no responsibility or liability for such cancellations, as these are outside our control.

8.2 Any Ticket you purchase from a promoter remains the property of the relevant Member and is a personal revocable licence which may be withdrawn, and admission refused, at any time. The Member is solely responsible to authorise a refund.

8.3 We will not be responsible for any Tickets that are lost, stolen, damaged or destroyed following receipt or collection by you. Please note that direct sunlight or heat can sometimes damage physical Tickets. Furthermore, we strongly recommend that you do not post pictures or details of your Tickets online as this may allow third parties to counterfeit your Tickets or otherwise compromise the integrity of the Tickets and we will not be liable if you are refused entry to the event as a result.

8.4 Tickets are sold subject by the Members, who hereby have a right to alter or vary the programme of an event due to events or circumstances beyond its reasonable control without being obliged to refund monies or exchange tickets, unless otherwise required by law.

Refunds – Withdrawal Cover

8.5 Scope of Cover: This purchaseable cover is designed to protect the buyer in the event that the fighter they intend to support withdraws from the fight. The cover only applies if the supported fighter was explicitly selected during checkout and the cover is added, paid for and terms & conditions are explicitly accepted.

8.6 Selection of Supported Fighter: The buyer must have selected their supported fighter at checkout for this cover to be valid. Failure to do so will render the cover invalid.

Refund Eligibility if Withdrawal Cover is purchased:

8.7 Fighter Withdrawal: If the supported fighter withdraws from the fight, the buyer is eligible for a refund, provided that the fighter’s withdrawal is confirmed in writing by the promoter of the event.

8.8 Opponent Not Confirmed: If the promoter has not confirmed an opponent for the supported fighter on the BOKST digital fight card, the buyer is also eligible for a refund.

8.9 Non-Refundable Tickets: The ticket is non-refundable if it has been scanned at the event, regardless of whether the fight involving the supported fighter takes place or not.

8.10 Notification Requirement: The buyer must notify BOKST of their intention to claim a refund under this cover no later than 24 hours prior to the event start date and time, as indicated on the ticket invoice emailed to the customer. Failure to provide timely notification will result in the buyer being ineligible for a refund.

8.11 No Cover Purchased: If withdrawal cover has not been purchased at checkout, all tickets are strictly non-refundable under any circumstances.

8.12 By purchasing this cover, the buyer agrees to the terms set forth above.

We accept no responsibility to refunds. Although we will do our upmost to support spectator members, any refunds are the sole responsibility of the relevant member.

9. Your Account

9.1 To use certain features of our Services and/or Membership, you may be required to create account (an “Account”) and provide us with a username, password, and certain other information about yourself as set forth in the Privacy Policy. 

9.2 You are solely responsible for the information associated with your Account and anything that happens related to your Account. You must maintain the security of your Account and immediately notify Us if you discover or suspect that someone has accessed your Account without your permission. We recommend that you use a strong password that is used only with your Account and enable two-factor authentication.

9.3 You will not license, sell, or transfer your Account without our prior written approval.

10. Content

10.1 The Services may contain information, text, links, graphics, photos, videos, or other materials (“Content”), including Content created or submitted as part of Our Services by you or through your Account (“Your Content”). We take no responsibility for and we do not expressly or implicitly endorse, support, or guarantee the completeness, truthfulness, accuracy, or reliability of any of Your Content.

10.2 By submitting Your Content to the Services, you represent and warrant that you have all rights, power, and authority necessary to grant the rights to Your Content contained within these Terms. Because you alone are responsible for Your Content, you may expose yourself to liability if you post or share Content without all necessary rights.

10.3 You retain any ownership rights you have in Your Content, but you grant Us the following license to use that Content: When Your Content is created with or submitted to the Services, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sub-licensable license to use, copy, modify, adapt, prepare derivative works of, distribute, store, perform, and display Your Content and any name, username, voice, or likeness provided in connection with Your Content in all media formats and channels now known or later developed anywhere in the world. This license includes the right for us to make Your Content available for syndication, broadcast, distribution, or publication by other companies, organisations, or individuals who partner with Us. You also agree that we may remove metadata associated with Your Content, and you irrevocably waive any claims and assertions of moral rights or attribution with respect to Your Content.

10.4 Any ideas, suggestions, and feedback about Us or our Services that you provide to us are entirely voluntary, and you agree that We may or may not use such ideas, suggestions, and feedback without compensation or obligation to you.

10.5 Although we have no obligation to screen, edit, or monitor Your Content, we may, in our sole discretion, delete or remove Your Content at any time and for any reason, including for violating these Terms, violating any law, or if you otherwise create or are likely to create liability for Us.

11. Breaches and Security

11.1 When using or accessing the App, you must comply with these Terms and all applicable laws, rules, and regulations. 

11.2 You CANNOT Use the Services in any manner that could interfere with, disable, disrupt, overburden, or otherwise impair the Services.

11.3 You CANNOT access to (or attempt to gain access to) another user’s Account or any non-public portions of the Services, including the computer systems or networks connected to or used together with the Services.

11.4 Use the Services to violate applicable law or infringe any person’s or entity’s intellectual property rights or any other proprietary rights.

11.5 Use the Services in any manner that we reasonably believe to be an abuse of or fraud on the App, its Owner any User or any payment system.

11.6 We encourage you to report content or conduct that you believe violates these Terms or any of our policies. We also support the responsible reporting of security vulnerabilities. To report a security issue, please email support@bokst.co , through our contact form at bokst.co or via the support section of the BOKST mobile app.

11.7 Whilst we will aim to do our best to monitor and moderate the activities of other Users, we do not hold any responsibility whatsoever for the behaviour of other Users that you may connect to using this App. Any behaviour that contradicts these Terms or our Privacy Policy shall be immediately reported to us in the App or by breach@bokst.co

11.8 We reserve the right to terminate your account for any breach of our Terms or for any security breaches or other breaches at any time.

12. Refunds and payments

12.1 The App shall provide You with all information required to wire funds to the Company in accordance with these Terms and Conditions for the Services and/or any specific Membership.

12.2 If you are a Member and expect to be paid due to Ticket sales or other Services provided by the App, the following terms shall apply:

13. Our Service Fees:

13.1 The Members may be asked to pay the App and its Owner a service fee for the use of the App Services, including the communication, invoicing, reporting, sale of Tickets, dispute resolution and payment services (the “Service Fees”). The Service Fees (to use the App Services) are paid solely by the Member. When a User pays a Member for whatever reason through Our App or Webpage, or when funds related to a Ticket sale or are otherwise released to a Member, the App will credit the Member’s Account BUT will subtract and disburse to the App Owner the relevant Service Fee. For the avoidance of doubt, the Service Fee shall ALWAYS be communicated in writing or clearly displayed on the App. Any changes to the Service Fee will be communicated in writing as per these Terms and Conditions.

13.2 The Member hereby irrevocably authorises and instructs the App to deduct the Service Fee and pay the App on Member’s behalf.

13.3 Disbursement Fees. Member will pay the App a disbursement fee for remitting payments to their preferred payment method (“Disbursement Fee”). The Disbursement Fee is paid to the App in consideration of costs incurred and administration of disbursements via the disbursement method requested by the Member and varies by disbursement method. The Disbursement Fee for each disbursement method is listed under Fees and Schedules on the App, as revised from time to time. In addition to fees charged by the App, your disbursement method may also charge activation, maintenance, or other account fees.

 14. Member Payment Protection

14.1 If you are a Member and you have used our Services to sell Tickets for events or otherwise sell an applicable service through Our App, We guarantee that you will get paid, in accordance with these Terms and any information provided on Our App or Webpage, provided that the relevant event took place and was not cancelled for whatever reason and that the Tickets have been purchased by the Users via our Website.

14.2 To get a Membership with Us, or to buy Tickets or for any other Services, You will be asked to supply your banking details, including without limitation, your credit/debit card number for Direct Debit charges, expiration date, CCV and billing address.

14.3 All payments shall be processed immediately through a third-party service. We are not responsible for the retention or safety of your billing information that is collected by the third-party service, unless otherwise specified in our Privacy Policy.

14.4 You hereby represent and warrant that You have the legal right to use any payment method(s) in connection with any purchase and /or other transaction that the information you supply to Us is true, correct and complete to the best of Your knowledge.

14.5 We have the right to refuse or cancel your Membership or account if fraud or an unauthorised or illegal transaction is suspected. If fraud or an unauthorised or illegal transaction is suspected, we have the right to contact law enforcement to report the above actions and to provide your information and in accordance with our Privacy Policy.

14.6Any fees displayed on the App/website and any of its pages at the time of downloading or viewing shall prevail, unless otherwise agreed in writing. We reserve the right to monitor and update our fees on a case-by-case basis at any time. We shall inform You of any and all such changed.

14.7 For the avoidance of doubt, from time to time we may need to increase any prices, as displayed on our App or Webpage. We will give you notice, as soon as reasonably possible, of any incoming price increase and will make it very clear when the price increase will take effect. During this period, you will have your usual right to terminate your Membership in accordance with these Terms and Conditions. If you do not terminate the Membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice.

14. 8 You shall pay all the applicable taxes and funds that arise, relating to any payments and transactions as per this clause, including but not limited to banking fees, from your own funds.

15. Services Provided

15.1 All descriptions and other details provided in relation to the Services are subject to confirmation by us and may be changed without notice.

15.2 All services are subject to upgrades, and the Service you receive may change in function at a later date. It is your responsibility to check with Us if all the applicable Services are available.

15.3 We will rely upon your instructions being correct when requesting a Service and reserve the right to refuse to withdraw such Services which are no longer required.

16. Warranty

16.1 The App and its Owner make no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the App, the information contained on the App, your Personal information or material and information transmitted over the system.

16 2 You are responsible for obtaining access to the Services provided by this App and agree that access to these services may involve third-party fees (including by not limited to Internet service provider or airtime charges). You agree to be responsible for those fees and will not hold the App and its Owner liable for any disputes which may arise with third parties whether or not referred to by this App. 

16.3 The App and its contents are provided on an “as is” and “as available” basis. This means that the App and its Owner do not make any promises in respect of the quality, completeness or accuracy of the information published on or linked to from the App.

16.4 To the fullest extent allowed by applicable law, the App disclaims all warranties, representations, conditions and duties of any kind, including without limitation, any warranties of satisfactory quality, merchantability or of fitness for a particular purpose.

16.5 The Company, its officers, contractors, developers and any associated or affiliated company does not provide any warranty or representation that it is free from infection by viruses or anything else that has contaminating or destructive properties.

17. Limitation of Liability

17.1 This section limits the responsibility and liability to You for your use of this App and its content or in respect of any third-party products or services that we refer to or link to on the App. This is in conjunction with any other terms and conditions hereto mentioned in this terms of Service Contract.

17.2 The App and/or the company accept no financial responsibility to You arising from Your use of the App or any of its content.

17.2 In no circumstances do We accept responsibility for your use of third-party Sites or in respect of any third-party products. By Third Party Sites we mean Apps, online or mobile services provided by third parties, including Apps of advertisers and sponsors that may appear on this App. By Third Party Products we mean products or services provided by third parties.

17.3 It is not commercially possible for the App to accept any responsibility for Your personal use of any information provided at the App or the way any user decides to use this information.

17.4 Content (including any information we publish regarding Third Party Products) is only for information purposes and is not intended to address Your particular requirements.

17.5 Any information that you receive from the App, whether or not it is classified as “real time”, may have stopped being current by the time it reaches you.

17.6 The information on this App is provided on an “as is” basis. To the fullest extent permitted by law, the App and its Owner excludes all representations and warranties relating to this App and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this App’s literature; and excludes all liability for damages arising out of or in connection with your use of this App. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

17.7 To the maximum extent permitted by law, the Company accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the App or any information contained therein. Users should be aware that they use the App and its Content at their own risk.

17.8 Nothing in these Terms and Conditions excludes or restricts the Company’s liability for death or personal injury resulting from any negligence or fraud on the part of the Owner.

18. Intellectual Property, Copyright and Trade Marks

18.1 All Content included on the App, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of the Company or it licensors, our affiliates or other relevant third parties or Members who may publish such content on our App. By continuing to use the App you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.

18.2 You may not reproduce, copy, distribute, store or in any other fashion re-use material from the App unless otherwise indicated on the App or unless given express written permission to do so by the Company.

18.3 Material from the App may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

18.4 All copyrights trademarks patents and other industrial or intellectual property rights which may arise as a result of, or be displayed or incorporated in, any written or printed material or any brochure which we may produce either our property or that of third parties and is not to be reproduced used or exploited in any manner whatsoever. You will indemnify us from and against all costs claims and liabilities which we may suffer incur as a result of you using reproducing or exploiting any such industrial or intellectual property rights without the consent of the proprietor.

18.5 The copyright in and to the Terms and Conditions belongs to the Company or its licensors. Any copying of the Terms and Conditions without the Company’s prior written permission constitutes an infringement of our legal rights.

19. Third Party Websites

19.1 This App may contain links to other sites. Unless expressly stated, these sites are not under the control of the Company of this App or that of Our affiliates.  We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  The inclusion of a link to another site on this App does not imply any endorsement of the sites themselves or of those in control of them.

19,2 We do not monitor or review the content of the third party’s Apps which are linked to from this App. Opinions expressed or material appearing on such Apps are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our Users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. The App and the Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

20. Waiver of rights

201. The User waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Member that is inconsistent with these Conditions.

21. Force majeure

21.1 Force Majeure –     Neither party shall be in breach of the These Terms and Conditions of Service or otherwise liable for any failure or delay in the performance of its obligations if such delay or failure results from a Force Majeure Event. The time for performance of such obligations shall be extended accordingly. If the period of delay or non-performance continues for six (6) month the party not affected may terminate the Contract by giving thirty (30) days’ written notice to the affected party, except where these provisions allow for earlier termination.

22. General

22.1 All provisions in these Terms and Conditions of Service that expressly or by implication are intended to come into or continue in force on or after termination of the Contract shall remain in full force and effect.

22.2 Assignment and other dealings.

22.2.1. Member Assignment – The Member may not at any time assign, transfer, mortgage, charge, subcontract, delegate or declare a trust over all or any of its rights or obligations under these terms and Conditions of Service.

22.2.2 User Assignment – The User may not assign, transfer, mortgage, charge, subcontract, delegate or declare a trust over any or all of its rights or obligations under the Contract without the prior written consent of the Member.

22.3 These Terms and Conditions of Service and any other agreement hereto referred to constitutes the entire agreement between the parties.

22.4 Misrepresentation – Each party acknowledges that it does not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms and Conditions of Service and each party agrees that it shall have no claim for innocent or negligent misrepresentation [or negligent misstatement] based on any statement in the Contract.

22.5 Variation in writing – No variation of these Terms and Conditions of Service shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

22.6 Waiver – A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.

23.6.2 Waiver – A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

22.7 Invalid provisions – If any provision or part-provision of these Terms and Conditions of Service is invalid, illegal or unenforceable, it shall be deleted from these Terms and Conditions of Service but that shall not affect the validity and enforceability of the rest of the Contract.

22.8 Notices – Any notice given to a party under or in connection with these Terms and Conditions of Service shall be in writing and shall be:

22.9 Delivery method – Delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case).

22.9.1 Email addresses – sent by email to the email address supplied by the Party.

22.9.2 Receipt of email – If sent by email, at the time of transmission, or, if this time falls outside Business Hours in the place of receipt.

22.9.3 Legal Proceedings – This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

22.10 Third party rights – The Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

23 Governing law

23.1 These Terms and Conditions of Service, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.

23.2 Exclusive jurisdiction – The parties irrevocably agree that the courts of the England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of, in connection with, or relating to the Contract or its subject matter.

24 Dispute Resolution

24.1 If a dispute arises in relation to this Agreement, the parties will attempt to settle it by negotiation between their respective authorised representatives. If the Parties have not settled the dispute by the means of negotiations, within fourteen (14) days the Parties agree that any dispute, claim or controversy arising out of or in connection with this contract or breach, termination, enforcement, interpretation, or validity thereof, or use of the Services (Collectively “Disputes”) shall be submitted to arbitration and will be settled, by arbitration, such settlement shall be binding upon each party. If the Parties do not agree upon an Arbitrator, either Party may request a nomination from an independent Arbitration Service, such as CEDR. It is agreed that both Parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of that Parties rights.

24.2 This clause does not supersede or exhaust you right if you a consumer.

Website and App Terms of Use

1. INTRODUCTION

Welcome to Bokst Ltd a company registered in the United Kingdom with registered company number of 13700789 and whose registered office is at Unit 1 Gate Farm High Street, Sutton Benger, Chippenham, SN15 4RE.

Detailed below are the Website and App Terms of Use which apply to your interactions with us, through and in our website and App.

By using the Website or App, using the materials or making purchases through the Website or App or otherwise made available in connection with the Website or App and storing your Data you are agreeing to be bound by these Website Terms of Use.

When we use the term,’Website Terms of Use’ that includes all documents referred to on this page and any other policies or terms referred herein or therein and any updates, amendments or revisions thereto., including but not limited to our Privacy and Cookie Policy and our Terms and Conditions.

These Website Terms of Use may be modified from time to time to reflect changes to our services, or changes in the law but, should this happen, they will be posted on the Website or, if the changes are material, we will provide you with reasonable notice you of such changes by email. There is a last review date at the bottom of this document.

Your continued use of the Website following the posting of the revised terms and conditions means that you accept and agree to the changes.

If you don’t wish to be bound by these WebsiteTerms of Use then you are not authorised to use the Website, or to use the services from it and must promptly leave the Website.

2. HOW WE WILL COMMUNICATE WITH YOU

Unless we inform you otherwise, all communication and notices you give to us must be sent to support@bokst.co .

We may give notice to you by posting it on the Website or App or at any address (email or postal) you provide to us. Notice will be deemed received and properly served immediately when posted on the Website, or App 24 hours after an e-mail is sent to your email address, or three days after the date of posting of any letter.

When using the Website or App, you accept that communication with us will be mainly electronic. We will generally contact you by e-mail or provide you with information by posting notices on the Website or App. By using the Website or App, you agree to this means of communication and you acknowledge that all Contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory legal rights.

3. OUR LIABILITY TO YOU AND YOUR LIABILITY TO BOKST LTD

This Section 3 explicitly sets forth your liability to us and BOKST Ltd’s liability to you under these Website Terms of Use (including what you cannot hold BOKST LTD liable for under these Website Terms of Use) with respect to the use of the Website or App, services provided via the Website or App or made available to you in connection with the Website or App or directly (“Associated Services”).

You expressly acknowledge and agree that to the extent permitted by law, your use of our Website or App and any Associated Services is at your sole risk, and our Services are provided on an “as is” and “as available” basis, with all its faults. Any Services accessed through our website or App or made available to you in connection with the Website or App is accessed at your own risk, and you shall be solely responsible for any damage to your device, or any device you use to access our website or App, or any other loss that results from accessing such content. BOKST LTD expressly disclaims all warranties, representations, and conditions of any kind, whether express or implied, arising from your use of the website or App and any Services supplied through it. You acknowledge and agree that BOKST LTD its officer, employees, subcontractors or agents are not liable, and you agree not to seek to hold any such persons liable, for the conduct of third parties on the website, including any external sites, and that any and all risk of injury from such third parties rests entirely with you.

These terms do not affect your statutory rights if you are a consumer and nothing in these Terms and Conditions limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that may not be excluded or limited under applicable law.

INDEMNITY

You agree to defend, indemnify and hold BOKST LTD and its, affiliates and business partners harmless from and against any and all claims, demands, liabilities damages and losses including, without limitation, reasonable legal fees, resulting from or arising out of (a) your use of the Website or App use of the Services supplied; or (b) your breach of these Terms and Conditions or any other policies that BOKST LTD may issue for the Website or App from time to time.

If we fail to comply with these Website Terms of Use, we are only responsible for loss or damage you suffer that is reasonably foreseeable and a direct result of our breaking these Website Terms of Use or our failing to use reasonable care and skill. We will not be responsible for any losses you suffer as a result of us breaching these Website Terms of Use that were not reasonably foreseeable to both you and us when you commenced using the Website or App, using the Associated Services supplied by us to you was formed. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen. The limitation of our liability is the sum paid by you for the service to which the liability arises from.

To the fullest extent permissible by applicable laws, we are not responsible for indirect losses (including consequential damages) which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these Website Terms of Use by us that would entitle you to terminate the Contract between us.

OTHER TERMS

TRANSACTIONS CONCLUDED THROUGH THE WEBSITE OR APP

Contracts for the sale of Services formed through the Website or App, if any, are governed by our Terms of Service in use at the time the relevant contract is entered into.

All such contracts are binding on you and us and on our respective successors and assigns. We may transfer, assign, charge, sub-contract or otherwise dispose (“Transfer”) of any contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

ENTIRE AGREEMENT

These Website Terms of Use including the documents and additional terms referred to in them (in each case, as amended from time to time) constitute the entire agreement between us and you in relation to use of the Website or App and Associated Services to you and supersede all previous agreements in respect of the same.

WAIVER

If we fail, at any time during the term of any Contract between you and us to insist upon strict performance of any of your obligations under that Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract or these Terms and Conditions, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with any such obligations.

No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing. A waiver by us of any default shall not constitute a waiver of any other default.

WEBSITE OR APP CONTENT

Unless we state otherwise, all content published on the Website or App or made available to you in connection with the Website or App (including but not limited to all information; data; products; images, photographs, audio, video, artworks, graphics and materials; services; software and databases; tools; designs; text; text, video and audio chat conversations and exchanges; Contributions; and Copyright Material) belongs to us. While we do always try to ensure that the Website or App and information made available to you in connection with the Website or App is accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, that such content is accurate, complete or up to date. We cannot accept any liability or responsibility for any loss which may arise from reliance on such content, whether it is our material or material posted by a third party (e.g. reviews, testimonials and comments).

We have the right to change or take down the Website or App and anything on it without notice, and without liability to you or any third party. Continued use of the Website or App shall be deemed your acceptance of such changes.

When using the Website or App on your mobile, laptop or desktop device (“Device”), you acknowledge and agree that you are responsible for (i) maintaining continuous internet access for your Device (ii) any internet connection and telecommunications fees and charges that you incur. BOKST LTD is not responsible for the operation of your Device. You are responsible for ensuring the system functions of your Device are in working order when accessing the Website or App, including, but not limited to screen display operation features of your Device.

PERSONAL INFORMATION

We process information about you in accordance with our Privacy and Cookie Policy. By using the Website or App, you understand that your personal information will be processed as described in our Privacy Policy and warrant that all data provided by you is accurate.

CONTENT

All material which is contributed to the Website or App or any connected social media accounts, including reviews, feedback, stories, testimonials, Instagram posts (where you respond with the required hashtag), and images (“Contribution”), is subject to our Acceptable Use Policy as part of these Terms and Conditions. BOKST LTD does not verify or endorse and takes no responsibility for any Contribution or any content or communications made available through the Website or App via any function which allows a user to publicly post or share content.

USER GENERATED CONTENT

This Website or App may include information and materials uploaded by other users of the Website or App. This information and these materials have not been verified or approved by us. The views expressed by other users on our Website do not represent our views or values.

If you wish to complain about content uploaded by other users, please contact us at support@bokst.co

ACCESS TO THE WEBSITE OR APP

The Website or App is not directed toward persons under 18 years of age, and BOKST LTD does not knowingly collect information from persons under 16 or allow them to create an account or access account features, if available. If you are under 16, please do not submit any personal information about yourself to BOKST LTD .

None of the Services or content on the Website or App are offered to anyone in any country or jurisdiction where providing them may be prohibited by law. By using the Website or App, using our services, you represent to us that you are legally entitled to use the Website or App Services, and content. We rely on this representation in order to provide you with access to, and use of, the Website or App and its content.

USING THE WEBSITE OR APP

The Website or App is provided on an ‘as is’ and ‘as available’ basis and may contain technical inaccuracies or typographical errors. We give no warranties, whether express or implied, in relation to the Website or App, any third party content accessed on or through the Website or App, any content made available to you in connection with the Website or App (including but not limited to via video, text or audio chat), or any transaction that may be conducted on or through the Website or App, including any warranties of: (a) non-infringement, security or accuracy; (b) that your use of the Website or App will be uninterrupted, error or defect free; or (c) that the Website or App or the server that makes it available to you are free of viruses or bugs or that any defect or downtime will be fixed promptly or at all. Note that if the need arises, we may suspend access to the Website or App or close it, or any part of it, indefinitely and without further notice to you or any third party.

This Website or App and any content is provided for general information only and offers a contract only to the Service supplied.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Website or App and is compatible with the Website or App. Please be aware that we cannot and do not guarantee or warrant that any material available for downloading from the Website or App will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

We may suspend or withdraw or restrict the availability of all or any part of our Website or App for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

INTELLECTUAL PROPERTY

We are the owner of the BOKST LTD brand name, logo, any trade mark and get-up. Unless we expressly state otherwise, all intellectual property rights in the Website or App, including all copyrights, images, software, designs, text, sound, logos, artwork, look and feel of the Website or App, devices, branding, trademarks, product selection, articles, arrangement, product names, and other content included in or supplied as part of the Website or App and coordination of such content on the Website or App (together defined as “Copyright Material”), is owned by us or one of our group companies and are protected by copyright laws and treaties around the world. All such rights are reserved by us.

COPYRIGHT

For the avoidance of doubt, you must not use any part of the Copyright Materials for commercial purposes without obtaining a license to do so from us or our licensors.

You shall not modify, translate, reverse engineer, decompile, disassemble, or hack the Website or App or create derivative works based on any software or accompanying documentation supplied by BOKST LTD or its third-party licensors. BOKST LTD is a copyright mark belonging to BOKST LTD. No licence or consent is granted to you to use this mark in any way, and you agree not to use this mark or any mark which are considerably similar without our prior written permission. You agree not to remove or destroy any copyright, trademark, service mark, or other proprietary rights notices or markings contained on or in the Website or App and you shall not use any metatags or other “hidden text” incorporating BOKST LTD marks.

Any unauthorised use of the Website or App is strictly prohibited and may constitute a breach of our or our licensors’ intellectual property rights. The Website or App may incorporate third party content and we may be unable to grant permission for you to use any such third-party content. Please contact the appropriate third party for permission to use their content.

THIRD PARTY LINKS

Where we provide links, if any, to other websites, app or resources, these links are provided for your information only and you access them at your sole discretion. We do not recommend, endorse, or accept any responsibility for the content of external websites, apps or resources which we link to, or which may link to the Website or App. Remember, you are solely responsible for complying with the terms of any linked site, and you will be subject to their policies and practices (including data protection and privacy).

WEBSITE OR APP MISUSE

You must not attempt to interfere with the proper working of the Website or App or otherwise attempt to obstruct or interfere with any other person’s or entity’s use of the Website/App – for example, by attempting to circumvent security or tamper with or disrupt any computer or Internet device.

You agree that you will not use the Website or App for any other unlawful, prohibited, abnormal or unusual activity as determined by BOKST LTD in its sole discretion. You agree that you will not (a) obtain or attempt to obtain any information from the Website or App including, without limitation, email addresses or mobile phone numbers of account holders, its any or other data; (b) intercept, examine or otherwise observe any proprietary communications protocol used by the Website or App, whether through the use of a network analyser, packet sniffer or other device; or (c) use any type of bot, spider, virus, clock, timer, counter, worm, software lock, drop dead device, Trojan horse, trap door, time bomb or any other codes, instructions or third party software that is designed to provide a means of surreptitious or unauthorised access to, or distort, delete, damage or disassemble, any aspect of the Website or App. Anyone misusing the Website or App in this way may be committing a criminal offence and we reserve the right to report this to the relevant law enforcement authorities and too co-operate with those authorities by disclosing the relevant user’s identity to them. In addition, we reserve the right to seek damages and costs (including legal fees) from any such user to the fullest extent permitted by law.

TERMINATION

If we believe that a breach of this policy has occurred, we may, in our discretion, take any action we consider appropriate, including immediate temporary or permanent withdrawal of your right to use the Website or App, suspension or cancellation of any account and immediate removal of any Contribution, and/or legal proceedings.

COMPLIANCE WITH LAW

Depending upon where you are located when using or visiting the Website or App, you are responsible for compliance with all applicable laws. If use of the Website or App and Services, or any content offered through the Website or App are contrary to any applicable law in your jurisdiction, you are not authorised to view or use the Website or App and you must exit immediately.

ACCEPTABLE USE POLICY

PROHIBITED USES

You may only use the Website or App for lawful purposes.

You may not use the Website:

• In any way that breaches any law or regulation.

• In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

• For the purpose of harming or attempting to harm children or minors in any way.

• To send, upload, download, knowingly receive, or use any material which does not comply with our content standards.

• To transmit, or procure the transmission of, any unsolicited or unauthorised advertising or promotional material or similar (e.g. spam).

•

For more detailed information on your legal rights as a consumer, please visit the Citizens Advice website at www.adviceguide.org.uk or call 03454 04 05 06.

Privacy and Cookie Policy

An introduction to our GDPR and Cookie Policy

1. INTRODUCTION

We are Bokst Ltd. registered number of 13700789 and our registered office is at Unit 1 Gate Farm High Street, Sutton Benger, Chippenham, SN15 4RE

(“Company”)

1.1 In this policy, “Company”,”We”, “Us” and “Our” refers to business dealing and our website visitors and Users – “Users”, “You”,”Your” and “Yours”

1.2 As a Company We are committed to safeguarding the privacy of Our Users.

1.3 This policy applies where We are acting as a data controller with respect to the personal data of such persons; (which includes any natural persons, companies, sole traders partnerships and the like) in other words, where We determine the purposes and means of the processing of that personal data.

1.4 Our Services incorporates privacy controls which affect how We will process Your personal data. This document highlights how to use Our privacy controls, so that You are able to specify whether You would like to receive direct marketing communications, learn how to modify cookies and clear Your data.

1.5 We use cookies on Our website and App. Insofar as those cookies are not strictly necessary for the provision of Services, We will ask you to consent to our use of cookies when You first visit our Website.

1.6 We capitalise certain words to indicate their importance, definition and standing and incorporate the below terms into these agreements.

2. THE PERSONAL DATA THAT WE COLLECT

2.1 In this Section 2 We have set out the general categories of personal data that We process and in the case of personal data that We did not obtain directly from You, information about the source and specific categories of that data.

2.2 We may process data enabling Us to get in touch with You (“contact data”). The contact data may include Your name, email address, telephone number and postal address, age, gender, birthplace, and any social media handles. The source of the contact data is obtained through You, if You visit our Website or App and/or create and account and login and You make a request for Our Services, You will be asked for this personal information, this information will be necessary for Us, our services providers or our suppliers to carry out Our services.

2.3 Other information that You may submit such as, but not limited to, content to the website or App and via social media (using specific hashtags and tagging) including: Photographs of You or pictures you have permission to great us a license to use; and/or Stories and other information that you would like us to publish.

2.4 We may process information contained in or relating to any communication that You send to Us or that We send to You (“communication data”). The communication data may include the communication content and metadata associated with the communication. Our Website or App will generate the metadata associated with communications made using the contact forms.

2.4 We may process data about Your use of Our Website or App and Services supplied (“usage data”). The usage data may include Your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website or App navigation paths, as well as information about the timing, frequency and pattern of Your Service use. The source of the usage data is Google Analytics.

2.5 If any of Your data is considered Special Category Data, You expressly give Your permission for its collection and use as agreed under these terms. We do not knowingly collect Special Category Data unless specified in these terms, and ask that you do not supply such Data.

2.6 We may send your Personal Data to Third Parties, you expressly agree to this, see clauses 5

2.7 Please do not supply any other person’s personal data to Us, the data You supply must only be your own.

2.8 We do not collection the personal Data of Children, If you are a Parent or Guardian of a child and become aware that they have provided us with information or may be receiving communications from us without your consent, please contact us at Bokst Ltd, at Unit 1 Gate Farm High Street, Sutton Benger, Chippenham, SN15 4RE

and we will promptly identify the data and delete it from our files.

3. PURPOSES OF PROCESSING AND LEGAL BASIS

3.1 In this Section 3, We have set out the purposes for which We may process personal data and the legal bases of the processing.

3.2 Operations – We may process Your personal data for the purposes of operating Our Website or App, the processing and fulfillment of Services, providing additional Services, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is the performance of a contract between You and Us and/or taking steps, at Your request, to enter into such a contract.

3.3 Relationships and communications – We may process contact data, relationship data, and communication data for the purposes of managing Our relationships, communicating with You (excluding communicating for the purposes of direct marketing from Us only) by email, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with Website or App visitors and the maintenance of Our relationships, enabling the use of the Website and services, and the proper administration of Our Website or App and business.

3.4 Personalisation – We may process account data, service data and/or usage data for the purposes of personalising the content that You see on Our Website or App and through Our Services to ensure that You only see material that is relevant to You. The legal basis for this processing is the performance of a contract between You and Us and/or taking steps, at Your request, to enter into such a contract.

3.5 Direct marketing – We may process contact data, account data, profile data, customer relationship data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS and/or chat services and making contact by telephone for marketing-related purposes. The legal basis for this processing is promoting Our business and communicating marketing messages and offers to Our Website visitors, and users You may opt out of this service at any time by contacting us at Bokst Ltd., Unit 1 Gate Farm High Street, Sutton Benger, Chippenham, SN15 4RE

3.6 Research and analysis – We may process usage data, service data and/or transaction data for the purposes of researching and analysing the use of Our website and Services, as well as researching and analysing other interactions with Our business. The legal basis for this processing is Our legitimate interests, namely monitoring, supporting, improving and securing Our Website, Services and business generally. This data is anonymised.

3.7 Record keeping – We may process Your personal data for the purposes of creating and maintaining Our databases, back-up copies of Our databases and Our business records generally. The legal basis for this processing is Our legitimate interests, namely ensuring that We have access to all the information We need to properly and efficiently run Our business in accordance with this policy.

3.8 Security – We may process Your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of Our Website, Services and business, and the protection of others.

3.9 Insurance and risk management – We may process Your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is Our legitimate interests, namely the proper protection of Our business against risks.

3.10 Legal claims – We may process Your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is Our legitimate interests, namely the protection and assertion of Our legal rights, Your legal rights and the legal rights of others.

 3.11 Legal compliance and vital interests – We may also process Your personal data where such processing is necessary for compliance with a legal obligation to which We are subject or in order to protect Your vital interests or the vital interests of another natural person.

4. AUTOMATED DECISION MAKING

4.1 We may use Your personal data for the purposes of automated decision-making in relation to sending You follow-up correspondence, creating new services and providing You with content that You may find interesting, in line with Our Service.

4.2 This automated decision-making will involve automated process flows that trigger interactions following engagement with Our Website or App, articles, social media or Services if they are provided.

4.3 The significance and possible consequences of this automated decision-making are that You may from time to time receive information that You do not find useful or relevant to You. If this is the case you can either immediately delete, close or opt out of further messages by using Our opt out steps as mentioned in section 1.4. Additionally, our platform may make suggestions that You do not agree with, however using Ai We will be able to monitor and improve suggestions and features from the feedback You provide.

5. PROVIDING YOUR PERSONAL DATA TO OTHERS

5.1 We may disclose Your personal data to Our insurers, third party suppliers, affiliates and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice and any other related reasons.

5.2 Your personal data held in Our Website or App database or platform will be stored on the servers of our hosting services.

5.4 We may disclose contact data along with any other personal data contained in enquiries made through Our Website, App or Services to one or more of those selected third party suppliers or affiliates of Products and/or Services identified on Our Website or App for the purpose of enabling them to contact You so that they can offer, market and sell to You relevant Products and/or Services. Each such third party will act as a data controller in relation to the personal data that We supply to it; and upon contacting You, each such third party will supply to You a copy of its own privacy policy, which will govern that third party’s use of Your personal data. You can opt out of this service at any time by contacting Us at Bokst Ltd at Unit 1 Gate Farm High Street, Sutton Benger, Chippenham, SN15 4RE

 5.5 In addition to the specific disclosures of personal data set out in this Section 5, We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests or the vital interests of another natural person. We may also disclose Your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

6. INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

6.1 In this Section 6, We provide information about the circumstances in which Your personal data may be transferred to a third country under US, EU or UK data protection law.

6.2 We may transfer Your personal data to the European Economic Area (EEA), or the UK from the USA and process that personal data in the EU or UK for the purposes set out in this policy, and may permit Our suppliers and subcontractors to do so, during any period with respect to which the EU is not treated as a third country under UK data protection law or benefits from an adequacy decision under UK data protection law (General Data Protection Regulation(GDPR) and the Data Protection Act 2018 (DPA)); and We may transfer Your personal data from the UK to the EEA and process that personal data in the EEA for the purposes set out in this Policy, and may permit Our suppliers and subcontractors to do so, during any period with respect to which EEA states are not treated as third countries or benefit from adequacy regulations under UK data protection law.

6.3 We may transfer outside of the UK, other than the EU or EEA , If we intend to do this we will notify You, in doing so We will ensure that the terms under which Personal Data is held is such that it complies with all of the same or similar requirements as if it was held in the UK or EEA.

6.4 The hosting facilities for Our website and App are situated in the UK only. The competent data protection authorities have made an adequacy determination with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities.

7. RETAINING AND DELETING PERSONAL DATA

7.1 This Section 7 sets out Our data retention policies and procedures, which are designed to help ensure that We comply with our legal obligations in relation to the retention and deletion of personal data.

7.2 Personal data that We process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3 Notwithstanding the other provisions of this Section 7, We may retain Your personal data where such retention is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests or the vital interests of another natural person. This may entail Your data being retained for longer period.

7.4 We will keep anonymised Data for longer periods as required by our Company.

8. SECURITY OF PERSONAL DATA

8.1 We will take appropriate technical and organisational precautions to secure Your personal data and to prevent the loss, misuse or alteration of Your personal data.

8.2 We will store Your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

8.3 Data relating to Your enquiries and financial transactions that is sent from Your web browser to Our Website server, or from Our website and App server to Your web browser, will be protected using encryption technology.

 8.4 You acknowledge that the transmission of unencrypted or inadequately encrypted data over the internet is inherently insecure, and We cannot guarantee the security of data sent over the internet.

9. YOUR RIGHTS

9.1 In this Section 9, We have summarised the rights that You have under if you are in the UK, if you are in Europe contact https://EC.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en

9.2 Your principal rights under data protection law are:

     (a) the right to access – You can ask for copies of Your personal data;

     (b) the right to rectification – You can ask Us to rectify inaccurate personal data and to complete or incomplete personal data;

     (c) the right to erasure – You can ask Us to erase Your personal data;

     (d) the right to restrict processing – You can ask Us to restrict the processing of Your personal data;

     (e) the right to object to processing – You can object to the processing of Your personal data;

     (f) the right to data portability – You can ask that We transfer Your personal data to another organisation or to You;

    (g) the right to complain to a supervisory authority – You can complain about Our processing of Your personal data; and

    (h) the right to withdraw consent – to the extent that the legal basis of Our processing of Your personal data is consent, You can withdraw that consent.

9.3 You have the right to confirm as to whether or not We process Your personal data and, where We do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, We will supply to You with a copy of Your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access Your personal data by logging in to Your account.

9.4 You have the right to have any inaccurate personal data about You rectified and, taking into account the purposes of the processing, to have any incomplete personal data about You completed.

9.5 In some circumstances You have the right to the erasure of Your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; You withdraw consent to consent-based processing; You object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

9.6 In some circumstances You have the right to restrict the processing of Your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but You oppose erasure; We no longer need the personal data for the purposes of Our processing, but You require personal data for the establishment, exercise or defence of legal claims; and You have objected to processing, pending the verification of Your objection. Where processing has been restricted on this basis, We may continue to store Your personal data. However, We will only otherwise process it: with Your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

9.7 You have the right to object to Our processing of Your personal data on grounds relating to Your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in Us; or the purposes of the legitimate interests pursued by Us or by a third party. If You make such an objection, We will cease to process the personal data unless We can demonstrate compelling legitimate grounds for the processing which override Your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

9.8 You have the right to object to Our processing of Your personal data for direct marketing purposes (including profiling for direct marketing purposes). If You make such an objection, We will cease to process Your personal data for this purpose.

9.9 You have the right to object to Our processing of Your personal data for scientific or historical research purposes or statistical purposes on grounds relating to Your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

9.10 To the extent that the legal basis for Our processing of Your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which You are party or in order to take steps at Your request prior to entering into a contract, and such processing is carried out by automated means, You have the right to receive Your personal data from Us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

9.11 If you consider that Our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. In relation to complaints under EU data protection law, you may do so in the EU member state of your habitual residence, Your place of work or the place of the alleged infringement; in relation to complaints under UK data protection law, You should do so in the UK. In the US should make a complaint to your state regulator and in the U.A.E in their federal law.

9.12 To the extent that the legal basis for Our processing of Your personal data is consent, You have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

9.13 You may exercise any of Your rights in relation to Your personal data by writing to, Bokst Ltd.

Unit 1 Gate Farm High Street, Sutton Benger, Chippenham, SN15 4RE

in addition to the other methods specified in this Section 9.

10. THIRD PARTY WEBSITES, SERVICE PROVIDERS AND OTHERS

10.1 Our Website and/or App may include links too and details of third party apps, websites or affiliates

10.2 We are not liable and are not responsible for, the privacy policies and practices of third parties or affiliates. You should ensure You read these for Yourself.

10.3 These are examples of third party websites we may share your information with:

           : Delivery couriers and postal services;

           : Email marketing service providers such as Mailchimp;

           : Marketing mail houses; and

           : Social media platforms;

           : Organisations, funders, sponsors, press, media or partners involved in our projects;

These are examples of service providers we may share your information with:

           : Payment processing services and providers; and

           : software companies that we use to safely store and encrypt our data. including.

These list are not exclusive and may change from time to time. We will only pass on your information to marketing companies when we have your express consent, in which case the advertisements that appear when You visit our Website or App may be targeted to provide You with more relevant advertising content and you may receive communications from thread parties offering similar or related services to us. We require third parties to respect Your personal information and to process in accordance with applicable law.

Sharing information with commissioning partners

If you choose to participate in a photo mosaic project, your Basic Information and Your Content will be a part of that project and, in accordance with our Terms and Conditions, will be shared with our commissioning partners for their use in connection with that photo mosaic project. The processing of your personal information by any commissioning partner is subject to their privacy policy.

Sharing information as part of a merger, acquisition or sale

If we are involved in a merger, acquisition or sale of all or a portion of our business or assets, the information we hold may be included as part of that merger, acquisition or sale, in which case you will be notified via email and/or a prominent notice on the Website or App of any changes affecting the use of your personal information. 

Legal requirement to share information

We may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies), in connection with any legal proceedings or prospective legal proceedings and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

11. BOKST Staff Access

11.1 All staff members of BOKST Ltd are entitled to free entry to events facilitated through BOKST tickets. This access is granted solely for the purposes of ensuring the quality, health, safety, and operational standards of the events utilising the BOKST platform. Event promoters and organisers agree to recognise and facilitate this access.

12. PERSONAL DATA OF CHILDREN

12.1 Our Website and/or App and Services are targeted at persons over the age of 18. We conform to the requirements of the Children’s Online Privacy Protection Act of 1998 which protects the privacy of all users under the age of 16 (COPPA), this is to prevent and deal with any underage enquiries that may occur.

12.2 If We have reason to believe that We hold personal data of a person under that age in our databases, We will delete that personal data.

13. UPDATING INFORMATION

13.1 Please let Us know if the personal information that We hold about You needs to be corrected or updated.

14. ABOUT OUR COOKIES

14.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

14.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

14.3 Cookies may not contain any information that personally identifies a user, but personal data that We store about You may be linked to the information stored in and obtained from cookies.

15. COOKIES THAT WE AND OUR SERVICES PROVIDER USE

15.1 We and Our service providers use cookies and those cookies may be stored on Your computer when You visit our Website.

15.2 We use Google Analytics. Google Analytics gathers information about the use of Our website and/or App by means of cookies. The information gathered is used to create reports about the use of Our Website or App. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.

15.3 Further information about cookies please see www.allaboutcookies.org and how to adjust your browser settings her: www.allaboutcookies.org/managecookies

15.4 To opt out of of Google Analytics monitoring your behaviour on our website please use this Link: https://tools.google.com/dlpage/gaoptout/

16. MANAGING COOKIES

16.1 Most browsers allow You to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647 (Chrome);

(b) https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);

(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f) https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).

16.2 Blocking all cookies will have a negative impact upon the usability of many websites.

16.3 If You block cookies, You will not be able to use all the features or some Services on Our Website or App.

17. AMENDMENTS

17.1 We may update this policy from time to time by publishing a new version on Our Website.

17.2 You should check this page occasionally to ensure You are happy with any changes to this policy.

17.3 We may notify You of any significant changes to this policy by email.

18.LEGAL INFORMATION

18.1 This Privacy Statement has been prepared based upon the UK Data Protection Act 2018 and the EU Regulations 2018/1725 .

19. OUR DETAILS

19.1 Bokst Ltd.

19.2 registered number of 13700789 and whose registered office is at Unit 1 Gate Farm High Street, Sutton Benger, Chippenham, SN15 4RE

last updated 29-09-2024